I have a few policies and procedures in place so that I can be as effective and efficient as possible when we work together.
General Contact and Communications Policies:
Want to get in touch with me? Great! I can’t wait to talk to you and hear about your project. The best ways to get a hold of me are via phone or email. I can be reached at 252-717-8258 or contentthatmatters893@gmail.com. I’m generally available on weekdays from 11:00 a.m. to 8:00 p.m. EST. I return missed calls and reply to emails within one business day.
Initial Project Discussion and Questionnaire:
I’ll email you a questionnaire so I can get some information about your project. I’ll ask you about your product or service, your customers, and your purpose and goals for the project. The questionnaire will help both of us define the scope of the project and ensure we get the best results.
The sooner you return your questionnaire to me, the sooner I can begin analyzing it and assessing what you need. (Most clients return it within 1-3 business days.)
Once I review your answers and any other applicable research, I’ll outline a short project roadmap/proposal. I’ll send it to you and we’ll schedule a call to discuss it (and any additional insights or instructions you have).
After that, I’ll send you a project agreement. If you have an agreement template you usually work with, we can use it and make modifications as needed. The agreement will contain all the details on what I’ll deliver, including deadlines, your investment, and payment terms.